Damaged Items We inspect all packages for visible signs of damage or moisture before shipment. However, we do not open the products themselves, so we cannot verify the condition of the fragrance inside the packaging. Recently, we have experienced issues with gift sets leaking, which is why all gift sets will be checked at the warehouse before being sent to us and may not be sealed. If you wish to receive an unopened gift set, please be aware that we will not accept liability for any leaks or issues and...
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To ensure a smooth experience, please note that the typical lead time for all orders is up to 12 business days. However, many customers receive their orders much sooner. We do not maintain stock on hand; instead, all perfumes are ordered from our supplier upon receipt of payment.
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Please note that all Designer Fragrances (including gift sets) are considered rejected stock. This means they may have minor imperfections, such as cosmetic damage or damaged packaging. Due to their status as rejected stock, these fragrances may have a shorter scent longevity compared to those sold in retail stores. This could be due to variations in formulation or the fragrance nearing its expiration date. However, most perfumes typically remain viable for 5 to 8 years. It is also important to recognize the phenomenon of “nose blindness,” where you may...
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